Woosh bought Quick Silver - Page 2

Juju · 20th April 2007, 12:07

hear, hear

. Nobody gives a fuck about you not giving a fuck.

Lat1n0 · 26th April 2007, 10:30

Well I am fucked!

Moved to Woosh as they were advertising a plan were you pay $49.95 a month unlimited access. Then a week later (still not connected) checked my account to find that they put a cap of 11Gb a month, so conecerned with that call them and was told not to worry becuase you signed up with Woosh before we changed that you wouldn't be capped. Yippyy I thought.

In the same time I asked them about my connection and talked to 3 different people eventually was told that they couldn't connect me until I contacted Telecom and cancel my exiting go large plan. So I did, call Telescum (opps sorry Telecom) and spoke again with about 5 different people and eventually manage to get the ADSL account cancelled, then call back Woosh to let them know and they told me that I shouldn't never done that, as they supposed to do it. However becuase it was their mistake they will offered me 1st month free and to recoonected within a week rather than 2 weeks. Well the week is today. Just call them again and was told that still not joy!!!

WTF???? I've been without DSL for over a week already which is bloody annoying, as one becomes quite deppend it on it for bills payment, checking banks stuff and some lessiure. Pretty annoyed right now!!!

I guess I just have to put up with it! Oh yeah forgot to mentioned that they don't offered wireless in my area (North Shore) so I am with the wired (quicksilver guys I guess). I should of stay with Telecom!!!! Like I had for the last 10 years!!

Skiltz · 26th April 2007, 11:16

Cost Vs Benefit analysis needed.

Lat1n0 · 26th April 2007, 12:31

Exactly I thought of that. $49.95 for unlimited access. Which sounds ideal specially hence not one else seems to be offering any plans that remotely looked like that for that price.

Puchu · 28th April 2007, 12:55

I'm still waiting for my QSI international traffic to resume normal speeds. According to a helpful tech support guy the problem should have been sorted out by last Thursday but still no dice yet

Kanz · 28th April 2007, 18:12

Quote:

Originally Posted by Puchu

I'm still waiting for my QSI international traffic to resume normal speeds. According to a helpful tech support guy the problem should have been sorted out by last Thursday but still no dice yet

yeah man whats going on. their service up til 2 weeks ago was pretty solid

Puchu · 28th April 2007, 19:38

Quote:

Originally Posted by Kanz

yeah man whats going on. their service up til 2 weeks ago was pretty solid

Waited 15 minutes on hold but at least I got a straight answer (unlike when QSI wasn't owned by woosh) - apparently there's some sorta junk that's causing massive packet loss on international traffic and their previous estimate of last Thursday was wrong - now it's at best Monday.

Weird, looks like it's fixed now?

Puchu · 29th April 2007, 17:44

Apparently it's been fixed but my international speeds are still terrible and a different tech support guy tried to explain what a speed test is to me

Trigga*happY · 30th April 2007, 11:20

QSI issues started Monday last week. I gave them a days grace, called them on Tues when it was still fucked and they said they're working on it. Called them on Wednesday and was told "Yeah there is a problem but it's a holiday, we don't work holidays"... Called them on Thursday and was told Friday, called them on Saturday was told Monday...

If it's still fucked when I get home tonight i'm asking for the last months DSL charges back.

Lat1n0 · 1st May 2007, 14:27

I am still waiting to be connected.. In the mean time they already have charge me $10 bucks from something for delivery of the modem etc. But I am still waiting for my connecting to be made available!!!

?>Superman · 1st May 2007, 15:12

That sucks Latin0, how come you're sticking with them? Unlimited cap?

shootme · 1st May 2007, 18:14

Quote:

Originally Posted by Lat1n0

...and some lessiure.

Well thats 20Gb of fat thighed, mustachioed porn right there, aye Lat1n0

Puchu · 3rd May 2007, 16:19

Quote:

Originally Posted by Trigga*happY

QSI issues started Monday last week. I gave them a days grace, called them on Tues when it was still fucked and they said they're working on it. Called them on Wednesday and was told "Yeah there is a problem but it's a holiday, we don't work holidays"... Called them on Thursday and was told Friday, called them on Saturday was told Monday...

If it's still fucked when I get home tonight i'm asking for the last months DSL charges back.

Are things still going wrong? I'm still getting problems with my connection even after they said they've fixed it.

Puchu · 8th May 2007, 16:16

Speeds still awful, things still not fixed on some international traffic.

Lat1n0 · 9th May 2007, 16:18

Well finally I got connected... Is going alright so far!!! Unlimited and uncapped plus I don't have to have my calls with them all for $49.95

Lat1n0 · 13th May 2007, 16:09

Ha ha ha

Bloody marvellous isn't? I was getting better speeds in the Go Large plan!!! Oh well at least I am uncapped now

Lat1n0 · 13th May 2007, 16:12

International Speeds

Puchu · 14th May 2007, 01:36

They've actually been quite helpful over the past four or five days, calling up to give me updates. Apparently they are thinking it is Telecom's fault, which doesn't really explain why the problem cropped up 3 weeks ago out of nowhere.

Lat1n0 · 14th May 2007, 10:53

Quote:

Originally Posted by Puchu

They've actually been quite helpful over the past four or five days, calling up to give me updates. Apparently they are thinking it is Telecom's fault, which doesn't really explain why the problem cropped up 3 weeks ago out of nowhere.

Hmm I was going to call them actually! I should have! This morning before coming to work I couldn't even connect to it!

chuckwood · 14th May 2007, 11:43

Quicksilver/Woosh => Extremely poor service!!!

I'm on the $49.95 unlimited data plan with Quickie. Last month they charged me with extra $5. I've tried to contact them since last Friday, Saturday and this morning to find out why.

Each time I called, I waited 15mins+ and all I get is "thankyou for your patience, our rep will answer your call shortly and etc."

Come on Woosh/Quicksilver!!! THIS IS NOT ACCEPTABLE!!! VERY POOR SERVICE!!!

....I'm still trying to get hold of them...

XPD · 14th May 2007, 12:58

Enjoy.... QSI/Woosh suck ass now.

http://www.xpd.co.nz/forums/viewtopic.php?t=260
http://www.xpd.co.nz/forums/viewtopic.php?t=231

And to think I signed up some of my clients with them... Im looking like a fool now

Hehehe...

Lat1n0 · 14th May 2007, 13:59

Quote:

Originally Posted by XPD

Enjoy.... QSI/Woosh suck ass now.

http://www.xpd.co.nz/forums/viewtopic.php?t=260
http://www.xpd.co.nz/forums/viewtopic.php?t=231

And to think I signed up some of my clients with them... Im looking like a fool now

Hehehe...

Do I need to sign up before I can see the thread you are posting here? Cause all I get to see is a sign up screen

XPD · 14th May 2007, 14:03

Hmm shouldnt have to.... unless my co-admin been changing things again

Try again in 5 mins

Lat1n0 · 14th May 2007, 14:15

Will do man

Puchu · 15th May 2007, 03:25

Damn, I never got that email about the switchup with the plans. Looks like I will have to look for another ISP again.

XPD · 15th May 2007, 09:22

ONLY Quicksilver users got the email about the change of plan.... Woosh didnt

Puchu · 15th May 2007, 09:46

I'm a QSI customer

XPD · 15th May 2007, 10:19

Are you on the "unlimited" plan ($49.95 I think it was) or a capped plan ?
If youre on a capped plan, then thats why you wouldnt have got it.

Have speeds/pings improved there yet ? They should have, everyone else has left QSI so youve got the network to yourself

Puchu · 15th May 2007, 16:15

Quote:

Originally Posted by XPD

Are you on the "unlimited" plan ($49.95 I think it was) or a capped plan ?
If youre on a capped plan, then thats why you wouldnt have got it.

Have speeds/pings improved there yet ? They should have, everyone else has left QSI so youve got the network to yourself

It's whatever the Studentcard plan became. I don't know if that has a limit because I haven't been capped recently. Furthermore, I don't monitor my transferred data (nor can I apparently since the quicksilver one doesn't work and neither does the woosh data monitor).

Oh, the speeds are still terrible.

QWERTY? · 24th May 2007, 08:39

yeh have got Woosh dsl, anyone know if they block vpn connections because lately i have been unable to connect to my work vpn (which is in aussie), and it definately works (tried it on another dsl conn)

:\

darkness · 24th May 2007, 10:48

Quote:

Originally Posted by QWERTY?

yeh have got Woosh dsl, anyone know if they block vpn connections because lately i have been unable to connect to my work vpn (which is in aussie), and it definately works (tried it on another dsl conn)

:\

Does your dsl router(or whatever unit) allow vpn passthrough? I had to specifically enable that on my netgear to allow vpn into work.

QWERTY? · 24th May 2007, 12:14

well it worked fine (well it was about a month ago) hadnt tried it again till this week (at 3am no less) and it didnt work, tried to work laptop and all sorts of carp, turned off my firewall, all i can think of now is that they are doing something to the ports it runs on which kills it... because the vpn definately works on my other home connection (not where i stay when im working)

20th April 2007, 12:07	#41
Juju get to da choppa	hear, hear . Nobody gives a fuck about you not giving a fuck.

26th April 2007, 10:30	#42
Lat1n0	Well I am fucked! Moved to Woosh as they were advertising a plan were you pay $49.95 a month unlimited access. Then a week later (still not connected) checked my account to find that they put a cap of 11Gb a month, so conecerned with that call them and was told not to worry becuase you signed up with Woosh before we changed that you wouldn't be capped. Yippyy I thought. In the same time I asked them about my connection and talked to 3 different people eventually was told that they couldn't connect me until I contacted Telecom and cancel my exiting go large plan. So I did, call Telescum (opps sorry Telecom) and spoke again with about 5 different people and eventually manage to get the ADSL account cancelled, then call back Woosh to let them know and they told me that I shouldn't never done that, as they supposed to do it. However becuase it was their mistake they will offered me 1st month free and to recoonected within a week rather than 2 weeks. Well the week is today. Just call them again and was told that still not joy!!! WTF???? I've been without DSL for over a week already which is bloody annoying, as one becomes quite deppend it on it for bills payment, checking banks stuff and some lessiure. Pretty annoyed right now!!! I guess I just have to put up with it! Oh yeah forgot to mentioned that they don't offered wireless in my area (North Shore) so I am with the wired (quicksilver guys I guess). I should of stay with Telecom!!!! Like I had for the last 10 years!! __________________ SPANGLISH - ABSOBLOODYLUTELY Last edited by Lat1n0 : 26th April 2007 at 10:34.

26th April 2007, 11:16	#43
Skiltz	Cost Vs Benefit analysis needed.

26th April 2007, 12:31	#44
Lat1n0	Exactly I thought of that. $49.95 for unlimited access. Which sounds ideal specially hence not one else seems to be offering any plans that remotely looked like that for that price. __________________ SPANGLISH - ABSOBLOODYLUTELY

28th April 2007, 12:55	#45
Puchu	I'm still waiting for my QSI international traffic to resume normal speeds. According to a helpful tech support guy the problem should have been sorted out by last Thursday but still no dice yet

29th April 2007, 17:44	#48
Puchu	Apparently it's been fixed but my international speeds are still terrible and a different tech support guy tried to explain what a speed test is to me

30th April 2007, 11:20	#49
Trigga*happY	QSI issues started Monday last week. I gave them a days grace, called them on Tues when it was still fucked and they said they're working on it. Called them on Wednesday and was told "Yeah there is a problem but it's a holiday, we don't work holidays"... Called them on Thursday and was told Friday, called them on Saturday was told Monday... If it's still fucked when I get home tonight i'm asking for the last months DSL charges back.

1st May 2007, 14:27	#50
Lat1n0	I am still waiting to be connected.. In the mean time they already have charge me $10 bucks from something for delivery of the modem etc. But I am still waiting for my connecting to be made available!!! __________________ SPANGLISH - ABSOBLOODYLUTELY

1st May 2007, 15:12	#51
?>Superman	That sucks Latin0, how come you're sticking with them? Unlimited cap?

8th May 2007, 16:16	#54
Puchu	Speeds still awful, things still not fixed on some international traffic.

9th May 2007, 16:18	#55
Lat1n0	Well finally I got connected... Is going alright so far!!! Unlimited and uncapped plus I don't have to have my calls with them all for $49.95 __________________ SPANGLISH - ABSOBLOODYLUTELY

13th May 2007, 16:09	#56
Lat1n0	Ha ha ha Bloody marvellous isn't? I was getting better speeds in the Go Large plan!!! Oh well at least I am uncapped now __________________ SPANGLISH - ABSOBLOODYLUTELY

13th May 2007, 16:12	#57
Lat1n0	International Speeds __________________ SPANGLISH - ABSOBLOODYLUTELY

14th May 2007, 01:36	#58
Puchu	They've actually been quite helpful over the past four or five days, calling up to give me updates. Apparently they are thinking it is Telecom's fault, which doesn't really explain why the problem cropped up 3 weeks ago out of nowhere.

14th May 2007, 11:43	#60
chuckwood	Quicksilver/Woosh => Extremely poor service!!! I'm on the $49.95 unlimited data plan with Quickie. Last month they charged me with extra $5. I've tried to contact them since last Friday, Saturday and this morning to find out why. Each time I called, I waited 15mins+ and all I get is "thankyou for your patience, our rep will answer your call shortly and etc." Come on Woosh/Quicksilver!!! THIS IS NOT ACCEPTABLE!!! VERY POOR SERVICE!!! ....I'm still trying to get hold of them...

14th May 2007, 12:58	#61
XPD	Enjoy.... QSI/Woosh suck ass now. http://www.xpd.co.nz/forums/viewtopic.php?t=260 http://www.xpd.co.nz/forums/viewtopic.php?t=231 And to think I signed up some of my clients with them... Im looking like a fool now Hehehe...

14th May 2007, 14:03	#63
XPD	Hmm shouldnt have to.... unless my co-admin been changing things again Try again in 5 mins

14th May 2007, 14:15	#64
Lat1n0	Will do man __________________ SPANGLISH - ABSOBLOODYLUTELY

15th May 2007, 03:25	#65
Puchu	Damn, I never got that email about the switchup with the plans. Looks like I will have to look for another ISP again.

15th May 2007, 09:22	#66
XPD	ONLY Quicksilver users got the email about the change of plan.... Woosh didnt

15th May 2007, 10:19	#68
XPD	Are you on the "unlimited" plan ($49.95 I think it was) or a capped plan ? If youre on a capped plan, then thats why you wouldnt have got it. Have speeds/pings improved there yet ? They should have, everyone else has left QSI so youve got the network to yourself

24th May 2007, 08:39	#70
QWERTY?	yeh have got Woosh dsl, anyone know if they block vpn connections because lately i have been unable to connect to my work vpn (which is in aussie), and it definately works (tried it on another dsl conn) :\ __________________ please discontinue your lies.

24th May 2007, 12:14	#72
QWERTY?	well it worked fine (well it was about a month ago) hadnt tried it again till this week (at 3am no less) and it didnt work, tried to work laptop and all sorts of carp, turned off my firewall, all i can think of now is that they are doing something to the ports it runs on which kills it... because the vpn definately works on my other home connection (not where i stay when im working) __________________ please discontinue your lies.