Quote:
Originally posted by kimmyh51
do marketing ask the end users?
as an 'end user' of a particular application that has just been'upgraded' we are all tearing our hair out at the combination of old bugs not fixed and new bugs, and really stupid usability issues that indicate no one bothered to to any fucking requirements analysis/ user requirements whatsoever.
I could write a small novel on the bugs in it, and the stupid user-unfriendly crap
except its taking me so long to work around them all I cant do my actual job, let alone theirs.
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That sort of stuff is supposed to be done by Software Analysts - people who actually understand the technology, and the impacts of whatever might be promised, and if it might actually be feasable. Marketing people read the glossy industry magazines, and spout all the flash new jargon and buzzwords at clients, without any regard for if it might be possible (or even a good idea) to do. They then say it can be done in a week, when 3 months is a more realistic figure.
I hate marketing.