Thread: computer shops
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Old 14th October 2009, 12:42     #457
Cyberbob
 
Bad experience with Expert-infotech.

Made an order on the 5th for $4k worth of items, four items. Paid for it on the 5th. According to their website, all items are in stock. I pay for a fast 1-2 day courier because I need it fast.

On the 7th the status isnt updated so I email them, they're double checking with me how much the order was for, what reference I used etc.

On the 10th, it's finally updated to say Payment Received, will ship asap.

On the 12th I email them again, to say I would have expected to see a track & trace number by now. No reply

On the 13th I ring them to see what the hold up is. They say that the items should arrive in their warehouse tomorrow(They said they were in stock!!!!) and it'll be out the door as soon as they arrive.

On the 14th (today) I ring them again, just to make sure they'll be sent today. After being on hold listening to their MIDI hold music, I'm told that three of the items should arrive at their warehouse today, but one wont arrive at their warehouse until monday.

Will update when I finally get a tracking number and finally get the items.
Angry.
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Last edited by Cyberbob : 14th October 2009 at 12:44.
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