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Never. Ever ever. EVER. fall in to the trap of assuming that the HR department is on your side. HR is not on your side. HR is the company. Treat HR with the same politeness, professionalism, and paranoid mistrust that you would the cunt of a boss who's trying to fire you.
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This. x100
Also, make sure your digital footprint and social media is squeaky clean because HR uses this to paint a psych-profile of the employees in question.
If you want a resolution to your HR problem, draw first blood. Keep a resignation letter in your top drawer at all times.