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Fucking software developers.
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You're welcome
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Goddamn. You're supposed to be code monkeys. Why don't you know anything about computers? You should know more about the ins and outs than anyone else.
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Some of the people around here are fresh(ish) from university - where they learnt to code, and that's it. There are no "How to unfuck your PC after installing yet another sodding MicroBastard patch 101", there's just "How to write Java code 101"
I'm seeing programmers these days who got into computers at university, without going through the whole mucking about with PCs that many of the folks here did initially. As a result they know about software and computer science, but not PCs in general.
But yeah, anyone who complains to the CEO that their printer doesn't work is a twat, ditto for any developer who cannot figure out a bloody printer