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Speaking as an employee and an employer, the mental health sickdays are simply because some companies have no leniency over annual leave. I think if they had policy to allow a staff member five days of their annual leave where they can call in on the morning and take it, you'd get rid of quite a few of these one off sick days.
Of course that doesn't help with coverage and ensuring you have enough staff to do the role, that's a different issue all together. In my industry, it's not essential to have bums on seats everyday so we're more prone to get away with it, in a workplace like retail sales, less so.
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